How long will delivery take?

Our goal is to get your order to you as quickly as possible. As a rule, delivery takes 4-6 working days. Despite our best efforts, delays can sometimes occur. We do everything we can to avoid these delays.

What is Chloe's Mall's mission?

Our mission is to enrich your life with our products. Customer satisfaction and the continuous improvement of our brand are our top priorities. We strive to give you an exceptional shopping experience.

How can I leave my feedback?

Your feedback is very important to us and helps us to continually improve our service. Use our contact form on the website to let us know what you think. We are always open to praise, criticism and suggestions and will respond as quickly as possible.

Is it safe to use debit and credit cards on your website?

Absolutely. We use SSL security to ensure that all your personal and credit card details are encrypted. We do not have access to your credit card details and do not store them. Your payment details are processed in a secure environment.

Can I cancel my order?

If you have placed an order and wish to cancel it, you must do so as soon as possible. We can only cancel your order before it has been shipped. If you contact us too late, you will have to follow the standard return procedure as described in our return policy.

Contact

Chloe's Mall is managed by Jensyr, a company based in the Netherlands.

Company number: 87387336

D-U-N-S number: 494379547

Company address

Mgr. W.M. Bekkerslaan 116, 3141 SN Maassluis, The Netherlands

Customer service contact

Email: info@chloe-mall.com

Phone:

Opening hours

Monday - Friday: 9:00am - 5:00pm